Terms of service

OVERVIEW

This website is operated by Prime Harvest. Throughout the site, the terms “we”, “us” and “our” refer to Prime Harvest. Prime Harvest offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

You are at least the age of majority in your country or province of residence
You will not use our products for any illegal or unauthorized purpose
You will not transmit viruses, malware, or harmful code

A breach of any Terms may result in termination of your access to our services.

PRODUCTS AND SERVICES

Prime Harvest sells food and pantry products including nuts, dried fruits, seeds, snacks, and related products.

We reserve the right to:

Limit quantities of products sold
Discontinue products without notice
Change pricing at any time
Refuse service to anyone for any reason

We make every effort to display products and product information accurately, but we cannot guarantee that all product descriptions, colors, packaging, or images will appear exactly as shown on every device.

PRICING AND PAYMENT

All prices are listed in South African Rand (ZAR) unless stated otherwise.

We reserve the right to modify pricing without notice.

Payment must be received in full before orders are processed and shipped.

SHIPPING AND DELIVERY

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or unforeseen delays.

Prime Harvest is not liable for delays caused by third-party delivery providers once orders have been dispatched.

Customers are responsible for providing accurate delivery information.

RETURNS AND REFUNDS

Please review our Return & Refund Policy for information regarding returns, damaged items, replacements, and refunds.

Due to health and safety regulations, certain food products may not be eligible for return.

ACCURACY OF INFORMATION

We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content is complete, accurate, or current at all times.

Information on this site is provided for general information purposes only.

INTELLECTUAL PROPERTY

All content on this website, including logos, branding, images, graphics, text, and product designs, is the property of Prime Harvest and may not be copied, reproduced, or used without written permission.

THIRD-PARTY SERVICES

We may use third-party providers for payments, shipping, analytics, marketing, and related services.

We are not responsible for third-party websites, tools, or services linked from our site.

LIMITATION OF LIABILITY

Prime Harvest shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Customers are responsible for reviewing product ingredients before consumption, especially in cases of allergies or dietary restrictions.